Privacy Policy

Last updated: 11/4/2026

1. Introduction

Welcome to Abilities Recovery Center (ARC). We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard information provided through our website, in person, or in communications.

2. Information We Collect

We collect information needed to provide personalized neurorehabilitation services.

  • Personal identification information: name, email, phone number, address, and emergency contact details.
  • Health and physical condition: injury details, physical capabilities, medical history, and recovery goals shared during onboarding or evaluation.
  • Communication records: information submitted through contact forms, booking requests, email, or phone.
  • Website usage data: non-identifiable browser, operating-system, page-visit, and session-duration data used to improve the website.

3. How We Use Your Information

We use collected information for the following purposes.

  • To provide, personalize, and manage neurorehabilitation and personal-training services.
  • To communicate about appointments, evaluations, and facility updates.
  • To process bookings and respond to inquiries.
  • To improve our website, facility, and client experience.
  • To meet legal obligations and protect clients and staff.

4. Sharing and Disclosure

ARC does not sell, rent, or trade personal information. We share it only when necessary.

  • Service providers: trusted companies that operate our website, bookings, or payments under confidentiality obligations.
  • Legal requirements: when disclosure is required by law or a valid public-authority request.
  • Medical professionals: with your explicit consent, to collaborate with external healthcare providers and share progress reports.

5. Data Security

We use robust measures to protect personal and health information from unauthorized access, alteration, disclosure, or destruction. No internet transmission or electronic-storage method is completely secure.

6. Your Rights

Depending on your jurisdiction, you may request access to, correction of, or deletion of personal information we hold. Contact us to exercise these rights or ask questions about your data.

7. Changes to This Policy

We may update this policy to reflect operational, legal, or regulatory changes. The revision date appears at the top of this page.

8. Contact Us

Contact us with questions, concerns, or requests regarding this Privacy Policy.